Return & Refund Policy

At Weavehood, we take quality seriously. If something isn’t right, we’ll fix it—within reasonable limits.

Eligibility for Returns & Exchanges

We accept returns and exchanges within 7 days of delivery, subject to the following conditions:

• Product must be unused, unwashed, and unworn
• Original hangtags must be intact and not removed
• Product must be returned in original condition and packaging

• No stains, odour, damage, or alterations

If hangtags are removed → NO return or exchange. No exceptions.

Items Not Eligible

The following items are non-returnable and non-exchangeable:

• Products with removed or damaged hangtags
• Used, washed, or altered products
• Innerwear, socks, accessories (if applicable)
• Products purchased during sale / clearance / discount events (unless defective)

• Orders placed using store credit or gift cards

Return Reasons Accepted

Returns or exchanges are accepted only for:

• Size issues
• Damaged or defective products

• Wrong item shipped

For damaged or incorrect items, customers must share unboxing photos or videos within 48 hours of delivery.

Exchange Process

• Exchanges are subject to stock availability
• Only one exchange per order is allowed
• We accept returns and exchanges within 7 days of delivery. Once we receive the item, we will replace it within 6 working days

• If the requested size or product is unavailable, we will issue store credit

Refund Policy

• Refunds are processed after quality inspection
• Refunds are issued to the original payment method or as store credit, at our discretion
• Shipping charges (if any) are non-refundable

• Refund processing time: 5–10 business days after approval

Reverse Pickup & Shipping

• Reverse pickup will be arranged by Weavehood, where serviceable
• If reverse pickup is unavailable, customers must self-ship the product

• In case of non-defective returns, reverse shipping charges may be deducted from the refund

Cancellation Policy

• Orders can be cancelled only before dispatch

• Once shipped, orders cannot be cancelled

Abuse & Fraud Prevention

We reserve the right to:

• Reject returns that fail quality checks
• Block customers with repeated return abuse

• Refuse service without prior notice in cases of misuse

Contact Us

For return or exchange requests, contact:

Email: support@weavehood.com
Subject line: Return / Exchange – Order ID ####

or call us at +917674039797