Return & Refund Policy
At Weavehood, we take quality seriously. If something isn’t right, we’ll fix it—within reasonable limits.
Eligibility for Returns & Exchanges
We accept returns and exchanges within 7 days of delivery, subject to the following conditions:
- Product must be unused, unwashed, and unworn
- Original hangtags must be intact and not removed
- Product must be returned in original condition and packaging
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No stains, odour, damage, or alterations
If hangtags are removed → NO return or exchange. No exceptions.
Items Not Eligible
The following items are non-returnable and non-exchangeable:
- Products with removed or damaged hangtags
- Used, washed, or altered products
- Innerwear, socks, accessories (if applicable)
- Products purchased during sale / clearance / discount events (unless defective)
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Orders placed using store credit or gift cards
Return Reasons Accepted
Returns or exchanges are accepted only for:
- Size issues
- Damaged or defective products
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Wrong item shipped
For damaged or incorrect items, customers must share unboxing photos or videos within 48 hours of delivery.
Exchange Process
- Exchanges are subject to stock availability
- Only one exchange per order is allowed
- We accept returns and exchanges within 7 days of delivery. Once we receive the item, we will replace it within 6 working days
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If the requested size or product is unavailable, we will issue store credit
Refund Policy
- Refunds are processed after quality inspection
- Refunds are issued to the original payment method or as store credit, at our discretion
- Shipping charges (if any) are non-refundable
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Refund processing time: 5–10 business days after approval
Reverse Pickup & Shipping
- Reverse pickup will be arranged by Weavehood, where serviceable
- If reverse pickup is unavailable, customers must self-ship the product
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In case of non-defective returns, reverse shipping charges may be deducted from the refund
Cancellation Policy
- Orders can be cancelled only before dispatch
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Once shipped, orders cannot be cancelled
Abuse & Fraud Prevention
We reserve the right to:
- Reject returns that fail quality checks
- Block customers with repeated return abuse
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Refuse service without prior notice in cases of misuse
Contact Us
For return or exchange requests, contact:
Email: support@weavehood.com
Subject line: Return / Exchange – Order ID ####
or call us at +917674039797